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Eternity Club Terms and Conditions

BEVILLES ETERNITY CLUB REWARDS PROGRAM

TERMS & CONDITIONS

1. INTRODUCTION

1.1 The Bevilles Eternity Club Rewards Program is managed and operated by Bevilles Corp Pty Ltd (ABN - 33 526 325 893) trading as Bevilles.

1.2 In these terms and conditions:

“Bevilles” means Bevilles Corp Pty Ltd (ABN - 33 526 325 893) and its authorised representatives;

“Bevilles Eternity Club” means those arrangements by which a Member collects Points by purchasing qualifying goods and services;

“Bevilles Eternity Club Card” means the membership card issued to Members;

“Database” means the database of Member information held by Bevilles in relation to the Bevilles Eternity Club;

“Member” means an individual who has applied for and been approved for membership of the Rewards Program;

“Participating Bevilles Stores” means the Bevilles stores specified to be participating in the Rewards Program as updated from time to time,

”Rewards Program” means the scheme managed and operated by Bevilles through which Members can collect and redeem Points in accordance with these Terms and Conditions;

“Terms and Conditions” means these terms and conditions as amended from time to time. 

1.3 These Terms and Conditions form the basis of the Rewards Program. These Terms and Conditions, as varied from time to time, apply to any and all Bevilles Eternity Club transactions, including where a Member uses a Bevilles Eternity Club Card to accrue Points.

2. MEMBERSHIP

2.1 Bevilles employees, corporations, partnerships, trusts and other entities, and the employees of those entities, are not eligible to participate in the Rewards Program.

2.2 A person must apply to become a Member of Bevilles Eternity Club in the manner specified by Bevilles from time to time.

2.3 Membership of Bevilles Eternity Club is only activated upon the earlier of: (a) acceptance by Bevilles of a fully completed written application form; or (b) the Member using a Bevilles Eternity Club Card; or (c) the Member entering into any transaction that would give rise to earning Points.

2.4 Acceptance of an application to become a Member of Bevilles Eternity Club is in the sole discretion of Bevilles. Bevilles reserves the right to refuse or decline any application for membership to Bevilles Eternity Club for whatever reason.

2.5 Membership of Bevilles Eternity Club is free.

2.6 Bevilles Eternity Club Cards are issued on the basis of one card per Member.

2.7 Bevilles Eternity Club Cards remain the property of Bevilles and may be cancelled and recalled by Bevilles at any time in its reasonable discretion.

2.8 Members must notify Bevilles as soon as practicable of any change of address and/or email address.

2.9 Members must notify Bevilles as soon as practicable of any lost or stolen Bevilles Eternity Club Card. Bevilles is not liable for any lost or stolen Bevilles Eternity Club Card, any delay in replacing a Bevilles Eternity Club Card or for any unauthorised use of a Bevilles Eternity Club Card or any unauthorised transaction resulting from such use.

2.10 Bevilles may terminate any membership of the Rewards Program in its sole discretion and without notice and for any reason, including without limitation, if a Member:

(a) fails to comply with these Terms and Conditions;
(b) is suspected of shop-lifting or defrauding Bevilles or the Rewards Program in any way;
(c) abuses any privilege afforded to Members;
(d) wilfully supplies misleading information or makes any misrepresentation to Bevilles in connection with the Rewards Program; or
(e) does not use their Bevilles Eternity Club Card during any continuous period of 2 years.

2.11 Any Member may terminate their membership of the Bevilles Eternity Club at any time by giving written notice to Bevilles and returning the Bevilles Eternity Club Card to any Participating Bevilles Store. Upon receipt of notice of termination to Bevilles from the Member, the Member’s contact details will be recorded on the Database as closed and any accrued Points or other benefits will be permanently forfeited.

2.12 The Bevilles Eternity Club Card is neither a credit nor a debit card and must be used only for identification and recording purposes associated with the operation of the Rewards Program.

3. EARNING DOLLARS ON  A MEMBERS ACCOUNT     

3.1 Money will be credited to a Member’s account for purchases made by the Member of qualifying goods or services from Participating Bevilles Stores. Money may also be credited to a Member’s account for promotional and other incentive programs offered by Bevilles from time to time and in its absolute discretion.

3.2 In order for Money to accrue, a Bevilles Eternity Club Card must be presented for all transactions including purchases, returns and lay-by deposits at the time the transaction occurs.

3.3 Money will be credited to a member account in the following manner:

(a) For every $250 spent at Bevilles over a 12 month period, $10 will be credited to the member account;

3.4 Bevilles may adjust the balance of money in the Member’s account to compensate for any money credited in error or which have accrued in relation to a transaction that has been cancelled, reversed or refunded.

3.5 Money cannot be earned on transactions involving the redemption of Bevilles credit notes or gift vouchers, or on the redemption of Eternity Club points.

3.6 Money and the rights they confer cannot be sold, transferred, assigned or otherwise dealt with except in accordance with these Terms and Conditions.

3.7 Money cannot be redeemed for cash or gift cards.

3.8 Any tax, charges, levies or duty arising from a Member’s membership of the Bevilles Eternity Club is the responsibility of, and payable by, the Member.

3.9 Money will not be earned on the purchase of products that are price matched to meet a competitor's price or are discounted.

3.10 Money will not be earned on layby purchases that are finalised after the due date.

4. MEMBERSHIP LEVEL AND MONEY ACCRUAL: GIFT CARD PROGRAM.

4.1 There is only one level of membership in the Rewards Program.

4.2 Every dollar accrued is worth $1.00 of goods upon redemption. The level and the rate at which money s accrues: any Member who spends $250 over a 12 month period receives a $10 on their account.

4.3 A Member’s total spend on qualifying transactions is cumulative for the duration of the 12 month accrual period. Each qualifying transaction contributes towards the attainment of the monetary value.

4.4 There is no cap to the number of times $10 can be earned over a 12 month accrual period.

4.5 The twelve month accrual period commences on date of first qualifying transaction.

4.6 The twelve month accrual period ends at the one year anniversary of the first qualifying transaction.

4.7. Existing Members will commence the 12 month accrual period on the date of their next qualifying transaction which occurs after the launch date of the Rewards Program.

4.8 Dollar denominations will be loaded automatically onto the Bevilles Eternity Club Card at the expiration of each accrual period.

4.9 Point earned in respect of lay-by transactions will not accrue until the lay-by purchase has been paid in full.

5. REDEEMING MONEY CREDITED TO A MEMBER ACCOUNT

5.1 Bevilles Eternity Club Members who accrue sufficient will $10 credit onto their account be eligible for a Reward.

5.2 The dollar denomination will only be issued in the name of the Bevilles Eternity Club Member and are not transferable or redeemable for cash. Members cannot combine Eternity Club accounts from more than one Bevilles Eternity Club Card to receive a reward

5.3 Money credited to a member account can only be redeemed at Participating Bevilles Stores

5.5 Money credited to a member account cannot be redeemed until the minimum spend threshold is achieved or a product purchased qualifies for the price protection program.

5.6 Unless otherwise specified, money credited to a members account can not to be used in conjunction with any other offer, for existing lay-bys or lay-by payments.

5.7 Money will be credited to a members’ account 2 weeks from the transaction date

5.8 The Member acknowledges and agrees that any goods or services purchased or acquired by redeeming a credited money and subsequently returned by the Member will be refunded in the form of a gift card and will not be refunded in cash or credit.

5.9 Credited money that has been redeemed by the Member will be debited from the Member’s Bevilles Eternity Club Card.

5.10 Subject to the Australian Consumer Law, Except as specifically set out in these Terms and Conditions or contained in any warranty statement provided with the goods or services purchased through the Rewards Program, any term, condition or warranty, whether express or implied, in respect of the quality, merchantability, condition, description or operating of the Bevilles Eternity Club is excluded to the fullest extent permitted by State and Federal legislation.  Bevilles' goods come with guarantees that cannot be excluded under the Australian Consumer Law. Members are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Members are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

6. EXPIRY OF CREDITED MONEY

6.1 Any credited money not redeemed by an active Member within a 28 day period from the accrual date will expire and be debited from the Member’s Bevilles Eternity Club Card.

6.2 On the closure, cancellation or termination of membership of the Bevilles Eternity Club for any reason, all accrued money are forfeited to Bevilles. Bevilles is not liable to the Member for the balance of the Member’s Bevilles Eternity Club Card or the value of the Member’s unredeemed Points.

7. NOTICE OF CREDITED MONEY

7.1 Bevilles will notify the Member of the balance of their accumulated money credit from time to time via email only. Alternatively, a Member may contact Eternity Club on 1300 797 949.

7.2 The Member is responsible to check their own account in relation to the balance and validity of their credited money.

7.3 Any disputes relating to the Member’s Bevilles Eternity Club Card balance must be raised with Bevilles as soon as practicable. In the case of a dispute, the decision of Bevilles will be final and binding.

8. GENERAL

8.1 Bevilles reserves the right to make changes at any time without notice and in Bevilles’ absolute discretion to these Terms and Conditions. Bevilles will attempt to notify Members via email of any changes within thirty (30) days but will not be liable in any way for failure to do so.

8.2 Bevilles reserves the right to make any changes at any time without prior notice and in Bevilles’ absolute discretion to the scope of eligible goods and services and the number of Points awarded as a result of acquiring such goods and services and each Member agrees to be bound by any such changes.

8.3 Bevilles reserves the right to terminate, modify or suspend the Rewards Program in whole or in part at any time in its absolute discretion by giving no less than sixty (60) days’ notice to Members. Bevilles gives no warranty as to the continuing availability of any Rewards or benefits. Bevilles will not be liable to the Member for the value of the Member’s unredeemed Points.

8.4 For the purpose of these Terms and Conditions, notice may be given by, amongst other ways: (a) advertisements placed in the public notice columns in major daily newspapers in Australia; (b) sending the notice to the email address of the Member which appears in the Database; (c) advertisements placed in Participating Bevilles Stores; or (d) advertisements placed on Bevilles’ website at www.bevilles.com.au.

8.5 Bevilles’ Privacy Policy is attached to and forms part of these Terms and Conditions and will prevail over these Terms and Conditions to the extent of any inconsistency.

8.6 The law of Victoria from time to time governs these Terms and Conditions.

9. BEVILLES ETERNITY CLUB MEMBERSHIP APPLICATION FORM

 The information collected on this application form (including Member’s name, residential, postal (if different) and email address, phone number, Points and purchase details) will be held on a Database maintained by Bevilles and a program service provider engaged by the Bevilles to administer the Bevilles Eternity Club Rewards Program. Information on this database may be used by Bevilles for marketing, planning, product development, research and other commercial purposes, and each Member consents to collection and use for such purposes. Under no circumstances will information be made available to any other parties, unless required by law. If you do not fill out all the information on the application form, we may not be able to provide you with some of Bevilles Eternity Club Rewards Program benefits. If you have any queries about or would like access to the personal information held about you, or would like a copy of Bevilles Privacy Policy, please contact our Privacy Officer on (03) 8665 9900 or by email to privacyofficer@bevilles.com.au.

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