Please Note: Due to an increase demand, Bevilles Online is experiencing some minor delays. Rest assured your order is being prepared for dispatch - although it may take up to 1-4 business days.
We hope you'll love every Bevilles purchase but if you ever need to return an item you can do so hassle free! Enjoy peace of mind knowing you can return all* online purchases.
NEED IT IN TIME FOR CHRISTMAS?
Order by 9th December 2020 for standard delivery
Order by 17th December 2020 for express delivery
Personalised cut-off date was 1st November 2020. Unfortunately we now cannot guarantee delivery before Christmas for personalised items.
Delivery
We make it easy by capping your delivery costs.
FREE delivery on all orders over $100
Just $9.95 for standard delivery
Just $12.95 for express delivery
Click here for more information on delivery rates and times
Returns
It's easy! For your convenience you can return jewellery items:
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To any of our stores
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Simply post them back to us and we'll pay the postage. Click here for more info.
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Email customerservice@bevilles.com.au and we will organise return delivery for you.
For returns of watches or jewellery boxes, please contact us.
Fast Dispatch
FREE delivery on all orders over $100
Express Orders – Your purchase will be dispatched the following business day.
Standard Orders- Your purchase will be dispatched in 1-2 business days.
Please Note: There may be a delay in dispatching your order if one or more products is not eligible for Fast Dispatch. Eligible products are identifiable by the fast dispatch icon. We aim to dispatch all orders within 1-2 business days.
During busy sale periods there may be a delay in processing your order due to an increase in order volumes. Orders are not dispatched on weekends or Victorian Public Holidays.
Jewellery
We provide a limited 365 day manufacturing warranty on all jewellery purchases with proof of purchase. This does not cover ‘accidental damage’ ‘deliberate damage’, excessive or normal wear and tear. If a Bevilles item does not live up to your expectations, and you believe it is in fact faulty, our staff will happily assess the item and work with you on an appropriate solution.
We guarantee to work towards a fair and reasonable outcome for our customers, each and every time. Suitable solutions may be a repair, a replacement, an exchange for another item or a refund.
Watches
Watch manufacturer warranties are sent with your order. Warranties will vary from brand to brand.
For any further information please email us at customerservice@bevilles.com.au
Free Shipping over $100
90-Day Free Exchanges
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